Plug-In Sales Floor
Active Sales Recovery
Human-led calls that close the gap email misses
Maximize Customer LTV
Turning past buyers into recurring VIP revenue
The real problem
About Us
We provide the talent; you own the machine.
Unlike traditional outsourcing, we build the infrastructure directly within your CRM, giving you total control over every script, renewal offer, and community interaction. Our team doesn't just make cold calls—we execute high-level relationship strategies designed to save memberships, secure recurring supplement orders, and stabilize meal plan subscriptions. With a foundational staff averaging 20+ years in direct sales and a decade-long specialization in the subscription economy, we don't just 'touch' your data—we transform passive buyers into high-value fitness advocates through retention systems you continue to own forever.
F.A.Q
"What are the setup costs, and do you charge a monthly fee?"
"Actually, we don’t believe in charging you to build your own infrastructure. There is $0 for the initial setup and $0 for a monthly retainer. You only cover the direct software cost of your CRM—which can be as low as $50 to $100 per month—since you own the software and the data entirely. We only get paid when we recover revenue for you. Our fee is a performance-based percentage of the saved gym memberships, recovered cart abandonments, and subscription renewals we secure. This percentage is tailored to your specific profit margins and overhead, ensuring that our partnership is profitable for your brand from day one."
"Who writes the scripts and how much control do I have?"
"We handle the heavy lifting, but we do it in total collaboration with you. Our team drafts the initial scripts based on our 10+ years of fitness and subscription industry sales expertise, then we work with you to refine every word so it matches your brand's unique voice. Because you own and have full access to your CRM, you never have to wonder how your gym members or subscribers are being treated. You can log in at any time to hear recorded calls and review tickets to ensure your fitness community is getting a premium experience. You have the final say on everything our reps say and do."
"How do your reps handle fitness customer service tickets versus sales calls?"
"We keep these functions distinct to ensure the best customer experience. We provide a dedicated team of Customer Service specialists separate from our sales floor. For example, if a customer wants to swap their protein powder flavor or temporarily pause their weekly meal delivery, our support team handles it instantly to protect goodwill. If a member's auto-pay fails or they cancel their gym membership, our sales floor steps in to proactively recover the account. Because you maintain full access to your CRM, there are no 'silos.' You can see every ticket as it comes in and even jump in to answer specific customer inquiries yourself if you choose. We act as your front line, but you always have the final word."
"How do you integrate with my existing fitness tech stack?"
"The process is seamless. Whether you use Shopify and ReCharge for your supplement brand, custom meal delivery software, or gym management systems like Mindbody, ABC Fitness, or Mariana Tek, we integrate HubSpot, or use your own CRM (if you have one), directly into your tech stack. Once connected, all outbound retention calls, SMS follow-ups, and email sequences are managed and recorded in one central dashboard. This ensures your membership data isn't scattered across different platforms—everything lives in one centralized CRM that you own and monitor in real-time."
"Will this work for our specific gym, supplement brand or subscription model?"
"Absolutely—but we don't just manage what you already have. Our focus isn't on your current active, happy subscribers; we don't touch those. Instead, we specialize in capturing the massive revenue you're currently leaving on the table. We proactively reach out to lapsed gym members, paused meal delivery clients, failed billing profiles, and abandoned supplement checkouts to bring them back into the fold. We turn your 'silent' customer data into a fresh stream of monthly recurring revenue (MRR) without you having to lift a finger."
Contact
Let’s see if your brand is the right fit for a $0 upfront partnership.
Book a complimentary, zero-obligation discovery call to see if we can plug the leaks in your customer lifecycle and turn passive data into a self-funding retention engine. On this free strategy session, we will:
Audit your "unclaimed" retention opportunities — We'll pinpoint exactly where your gym memberships, supplement carts, or meal subscriptions are dropping off.
Determine the exact performance % for your business model — We will review your product or membership margins to tailor a risk-free structure that keeps you profitable from day one.
Map out your custom CRM infrastructure — We’ll design the exact blueprint to integrate HubSpot seamlessly with your fitness software stack (Shopify, ReCharge, Mindbody, or custom apps).